Statutory Information
1. SRA Authorisation & Registered Entity
Ezran Law Limited is a private legal practice incorporated as a limited company in England and Wales under Companies House Company Number 13969330.
The firm is authorised and regulated by the Solicitors Regulation Authority (SRA) under statutory recognition number SRA ID 8000356. Our professional conduct is governed by the SRA Standards and Regulations, accessible at www.sra.org.uk.
SRA Authorisation Number
SRA ID 8000356
Companies House Number
13969330
Registered Office
Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS
Hendon Chambers
65A Watford Way, Hendon, London NW4 3AQ
Professional Standing
2. Roll of Solicitors & Admitted Practitioners
All legal work undertaken at Ezran Law Limited is performed by or under the direct active supervision of qualified solicitors admitted to the Roll of Solicitors for England and Wales:
Malca Ezran-Zeckler
Solicitor · Admitted 1998
SRA ID: 284245
Jonathan Jack Steven Zeckler
Solicitor · Admitted 2005
SRA ID: 341113
Adelina Hyseni
Solicitor · Admitted 2017
SRA ID: 504170
Bo Kay Helen Joanne Benita Chung ("Joanne Chung")
Solicitor · Admitted 2018
SRA ID: 474010
Stephen David Koehne
Solicitor · Admitted 1971
SRA ID: 103921
Tsz Lam William Ku
Solicitor · Admitted 2026
SRA ID: 7178214
You may independently verify the practising status of all solicitors named above via the Solicitors Regulation Authority's official register: SRA Check a Solicitor.
Client Financial Protection
3. Professional Indemnity Insurance (PII)
In accordance with the Solicitors Regulation Authority Indemnity Insurance Rules, Ezran Law Limited maintains mandatory qualifying Professional Indemnity Insurance with an authorised participating insurer.
Our policy provides cover of not less than £3,000,000 (three million pounds sterling) per individual claim. The territorial coverage of our policy extends to England and Wales and worldwide practice under English law jurisdiction. Details of our policy underwriters and full schedule can be inspected upon client request at our registered office.
Service Resolution Standards
4. Formal Client Complaints Procedure
Ezran Law Limited is committed to providing partner-led representation of the highest standard. However, if you are dissatisfied with any aspect of our service or charges, you are entitled to initiate our formal written Complaints Procedure without prejudice to your ongoing legal representation.
1
Notification to Complaints Partner
Please address your complaint in writing to the Complaints Partner, Ezran Law Limited, Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS or by email to info@ezranlaw.co.uk. Please state the nature of your concern, the file reference, and your desired outcome.
2
Formal Written Acknowledgement
We will record your complaint in our central register and issue a formal written acknowledgement within 3 working days, enclosing a copy of our full complaints handling policy.
3
Internal Investigation & Substantive Determination
A designated senior director will review your matter file, interview the case handler, and provide a full substantive written response with proposals for resolution within 28 days, and in any event within 8 weeks of receipt.
Statutory Escalation
5. Legal Ombudsman Statutory Rights
If we are unable to resolve your complaint under our internal procedure within eight weeks, or if you remain dissatisfied with our final written determination, you have the statutory right to refer the matter to the independent Legal Ombudsman.
Postal Address
Legal Ombudsman
PO Box 6806, Wolverhampton WV1 9WJ
Telephone Contact
0300 555 0333
Statutory Time Limits: You must refer your complaint to the Legal Ombudsman ordinarily within six months of receiving our final written complaints response, and no later than one year from the date of the act or omission complained of, or one year from when you should reasonably have known there was cause for complaint.
Regulatory Misconduct
6. Reporting Misconduct to the SRA
The Legal Ombudsman deals with service-related complaints (delays, communication, fees). The Solicitors Regulation Authority deals with cases where firms or solicitors may have breached SRA Principles (e.g. dishonesty, fraud, breach of confidentiality, or misuse of client money).
If your concern involves professional misconduct or a regulatory breach, you may report the matter directly to the SRA:
Solicitors Regulation Authority
The Cube, 199 Wharfside Street, Birmingham B1 1RN
Web: www.sra.org.uk/consumers/problems/report-solicitor/
Financial Crime Compliance
7. Anti-Money Laundering & Sanctions Governance
In accordance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, the Proceeds of Crime Act 2002, and UK Sanctions legislation:
- Client Due Diligence: We must verify the identity and residential address of all clients and beneficial owners before undertaking substantive legal transactions.
- Source of Funds & Wealth: We are legally mandated to scrutinise and verify the origin of all funds involved in financial or real estate instructions.
- Cash Handling Policy: Ezran Law maintains a strict policy prohibiting the acceptance of cash payments exceeding £500. All transactions must proceed via electronic bank transfer.
Financial Governance
8. Client Money & SRA Accounts Rules 2019
All client monies held by Ezran Law Limited are deposited in segregated statutory Client Accounts with regulated UK clearing banks in strict adherence to the SRA Accounts Rules 2019. Client funds are kept completely distinct from office operational funds at all times.
Clients are protected by statutory interest calculations in accordance with our written Client Interest Policy where sums are held in our client account over specified periods.
Pricing Disclosures
9. SRA Transparency Rules Disclosures
In compliance with the SRA Transparency Rules 2018, Ezran Law provides transparent price schedules, team qualifications, disbursement projections, and stage-by-stage workflows for:
- Residential Conveyancing (Freehold Purchases, Leasehold Purchases, Sales, and Re-mortgages)
- Uncontested Probate & Estate Governance (Grant-only applications and full estate administration)
View Fee Schedules & Cost Calculator →